Shipping Inquiries
Collectors can ask your artists about shipping - here's where those questions live.
Shipping Inquiries
Collectors can send an artist a shipping question straight from any artwork page via the "Ask the artist" link. The artist gets it by email and can reply directly; you get a copy plus a running list.
Your inquiry queue
Open Commerce > Inquiries to see every inquiry with the piece, the collector's contact info, their message, and status controls (New, Replied, Closed). A red badge on the sidebar shows new ones.
Controls
- Turn it on or off: Settings > General > "Allow shipping inquiries"
- Customize the artist email: Settings > Emails > "Shipping Inquiry (to Artist)"