The Checkout Experience
What buyers see during checkout: payment tabs, shipping estimates, and order confirmation.
The Checkout Experience
Understanding what your buyers see helps you optimize the purchasing flow and answer their questions.
Adding to Cart
Buyers click "Add to Cart" on any available artwork from the public show page. A cart icon in the header shows the item count. Artworks from multiple shows can be added to the same cart.
Cart Review
On the cart page, buyers see each item with its image, title, artist name, and price. They can remove items before proceeding.
Checkout Flow
- Contact Info — Name and email address
- Shipping Address — Full address for delivery. Shipping costs are calculated based on your configured shipping zones.
- Payment — Two tabs appear if both providers are configured: "Pay with Card" (Stripe) and "Pay with PayPal". The preferred provider tab is selected by default.
- Review & Pay — The buyer sees a final summary with subtotal, shipping, and total before confirming.
Order Confirmation
After successful payment, the buyer sees a confirmation page with their order number and summary. They also receive a confirmation email with order details and a link to track their order.
Note: Cart items expire after 24 hours if checkout is not completed. Items are not reserved — they remain available to other buyers until an order is placed.