Help Center Team & Roles Removing or Changing a Team Member's Role

Removing or Changing a Team Member's Role

How to change a member's role, remove them from your team, and what happens to their data.

Changing Roles & Removing Members

Changing a Team Member's Role

  1. Go to Settings → Team
  2. Find the member and click the actions menu (three dots)
  3. Select "Change Role"
  4. Choose the new role from the dropdown
  5. Click "Save"

The role change takes effect immediately. The member's portal access updates on their next page load or login.

Removing a Team Member

  1. Go to Settings → Team
  2. Click the actions menu next to the member's name
  3. Select "Remove from Team"
  4. Confirm the removal in the dialog

What Happens to Their Data

  • Artworks — If the removed member was an Artist, their artworks remain in the system and continue to display on public show pages
  • Orders — Existing orders and payout records are preserved
  • Account — The user's account still exists; they simply lose access to your organization
Important: You cannot remove the organization Owner. Ownership must be transferred first from Settings → General before the current owner can be removed.