Removing or Changing a Team Member's Role
How to change a member's role, remove them from your team, and what happens to their data.
Changing Roles & Removing Members
Changing a Team Member's Role
- Go to Settings → Users (this tab used to be called Team)
- Under Current Users, find the person on the right tab (Your team, Artists or Collectors)
- Choose the new role from the dropdown on their row: Admin, Curator, Artist or Collector
There is no Save button: the change is saved as soon as you choose. The person's portal access updates on their next page load or login.
Changing someone to Artist also creates their artist profile and gives them the artist portal. They keep the same sign-in, and any purchases and history they had. It is the same conversion as Convert to an artist on a collector's page.
Removing a Team Member
- Go to Settings → Users
- Click the red remove button on the person's row
- Confirm the removal
To remove an artist altogether, use Delete Artist at the bottom of the artist's page or editor instead. To take an artist out of one show only, click Remove beside their name on that show's page.
What Happens to Their Data
- Artworks — If the removed member was an Artist, their artworks remain in the system and continue to display on public show pages
- Orders — Existing orders and payout records are preserved
- Account — The user's account still exists; they simply lose access to your organization
Important: You cannot remove the organization Owner. Ownership must be transferred first from Settings → General before the current owner can be removed.