Help Center Email & Notifications Email Triggers & When They're Sent

Email Triggers & When They're Sent

Complete list of all automated emails and the events that trigger them.

Email Triggers

Here is a complete list of automated emails sent by Art Show Hub, organized by trigger event.

Account & Authentication

  • Welcome Email — Sent when a new user registers an account
  • Email Verification — Sent to verify a new or changed email address
  • Password Reset — Sent when a user (or admin) requests a password reset

Team & Invitations

  • Team Invitation — Sent when an admin invites a new team member
  • Artist Invitation — Sent when an admin invites an artist to the organization

Shows & Curation

  • Show Going Live — Sent to assigned artists when a show transitions to Live status
  • Artwork Approved — Sent to the artist when their artwork is approved
  • Artwork Rejected — Sent to the artist when their artwork is rejected
  • Changes Requested — Sent to the artist with curator notes requesting modifications

Commerce

  • Order Confirmation — Sent to the buyer after a successful purchase
  • Artist Sale Notification — Sent to the artist when their artwork is sold
  • Admin Order Alert — Sent to organization admins when a new order is placed
  • Shipment Updates: sent to the buyer and the gallery whenever the artist changes an order's status or adds tracking

Announcements

  • Announcement Blast: sent only when you tick "also email this" while posting an announcement. This is the one bulk email the platform sends, so it carries an unsubscribe link, and anyone who has opted out is skipped automatically.
Add your own voice: most of these can carry a personal note from your gallery, set at Settings → Emails. See Adding Your Voice to Automatic Emails for what you can and cannot change.