Email Notifications Overview
What emails the system sends and who receives them.
Email Notifications Overview
Art Show Hub sends emails automatically at key moments throughout the platform. Understanding which emails are sent helps you anticipate what your team and collectors will receive.
Who Receives Emails
- Owner and admins: new order notifications, a notice each time an artist comes on board, a "New collector" notice each time a collector signs up
- Artists: invitation emails, "You are in {show}" when they join a show, reminders as schedule dates approach, curation decisions (approved/rejected/changes requested), sale notifications
- Collectors: a welcome from your gallery when they sign up, order confirmations, shipping updates
- All Users: password reset emails, the link to choose a first password, email verification, account-related notifications
Every one of these goes out in your own branding, and replies reach the account's owner. The full breakdown of who gets what is in Who Gets Which Email.
Email Sender
Emails are sent from your configured sender address (set up via SendGrid or your email provider). If no custom sender is configured, emails are sent from the default Art Show Hub address.
Tip: Ask your team members and artists to add your sender email address to their contacts to prevent emails from landing in spam.