Troubleshooting

Show Page Not Displaying Correctly

Fix CSS, image, layout, and caching issues on your public show page.

Show Page Display Issues

If your public show page is not rendering correctly, try these steps to diagnose and fix the problem.

CSS Not Loading

Hard refresh your browser: Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac)
Check the browser console (F12) for any 404 errors on CSS files
If using a custom domain, verify the domain is properly configured and SSL is active

Images Not Showing

Verify artworks have been approved (only approved artworks display publicly)
Check that the original images were uploaded successfully in the admin panel
For self-hosted installations, ensure the storage directory is accessible via the web server

Mobile Layout Issues

The show page is responsive by design. If the mobile layout appears broken:

Test in your browser's responsive mode (F12 → toggle device toolbar)
Ensure you are not embedding the page in an iframe with a restricted width
Clear your mobile browser cache

Browser Cache

Stale cached assets can cause display issues, especially after updates. Clear your browser cache or try an incognito/private window to verify the issue is cache-related.

Tip: If collectors report display issues, ask them which browser and device they are using. Test in the same browser to reproduce the problem.